why does ebay think my item is counterfeit

I ended up having to give a refund in fear the buyer is going to give me bad feedback. There is no way to dispute a transaction once its finalized in this way. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. While some legitimate designer items are made in China, do your research to determine which ones. if you receive a counterfit item you use the MBG to open a not as described case to get your money back. More specific details are provided below. A reseller is not going to do that.how stupid. Its unfair they side with the buyers all the time. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. I do not want to break any of eBays rules. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Heres how. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Omg I JUST heard that same story!!!! Then reach out to the seller by opening up a return and requesting a refund. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Try to avoid buying items in categories that arent covered by eBays money back guarantee. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. You can also ask the seller to show you proof of authenticity. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. The only thing he said was for me to post the receipt in my listing to prove I bought it. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. They just told me ebay found the listing and reported it as fake. But is it safe? Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. 08:54 AM. 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I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. They readily cooperate with law enforcement. I have been talking to someone with same story Im trying to buy a car. I asked they why they are and they just told be there is a discrepancy in the listing. ** Free trial offer can only be redeemed once per customer. 20% is a good way to start, you know. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. Always contact and interact with sellers using eBays platform. eBay should explain why they take down my listings and ASSUME they are all fake. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Did Scammers Use Your Credit Card? Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. How do they sell my exclusive manufactured trademarked product for lees than I do?? PayPal Seller Protection exists to help sellers trade confidently on eBay. If the item is sold for more than $750 the item must have signature delivery proof. It is not a reason to flout the rules and relist. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. I have multiple people selling my exclusive product for less that I sell it for on Ebay. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. eBay is very aware that scams occur on the website. Then you go on to say that the items are not available on TMCs site. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. I have contacted eBay many times over this issue and they leave me in the dark every time. Learn more. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. Items are only covered by the latter. These official replicas really look the same as the original product but are only cheaper. Software, music, movies and other media must be original and not unauthorized copies. Any tips? Dollars. Are all Louis Vuitton bags made in France? Copyright 1995-2023 eBay Inc. All Rights Reserved. Following through on their stated return policy. To my dismay, they suspended my account. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Isnt it obvious? Report a buyer if you think they have acted illegally or fraudulently here. Always communicate and pay using eBays system so that youre covered by their buyer protection program. You didnt receive the item as promised by the seller. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. In this case, the purchase may be completed without flaw. Identity theft and fraud protection for your finances, personal info, and devices. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. Not all features use AI capabilities. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. . As per the title, why does eBay knowingly allow the selling of counterfeit items? We're here to help if you have problems. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. Heres where to find. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. Child members on the family plan will only have access to online account monitoring and social security number monitoring features. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. And because you didnt use an approved payment method, you cant dispute the transaction. Thank you in advance for any helpful comments! Email us at reviews@businessinsider.com. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. Legitimate reps will not ask for this information. Other used clothing must follow our policy. Ebay does not peruse listings and determine which ones to take down or not to take down. I don't think those brands team up on the same day to find a fake listing. All adult members get all the listed benefits. 08:58 AM. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Activity on your account didnt follow our policy. did said person say they woud send you the motorcycle and the title and then you would have to pay? You can do this multiple times a day if you want. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. You can report an issue with a seller to eBay directly here. The first step is to check if your item is eligible to be sold on eBay Authenticate by entering the brand, item type, and condition. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. I manufacture them myself and sell for only one price. I know for a fact they are real products because it comes from a authorized store. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. Removed items cannot be relisted. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. Take These 10 Steps Now! As compared to the competition. What anyone else sells is completely irrelevant. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. The scammer will ask for the victims gift card number to use as payment. Scammers dont need your physical credit card to make fraudulent purchases. Check the address on the package. She wants to return it even though my item states ALL SALES ARE FINAL. Document everything throughout the purchase and delivery process. I don't use the eBay app. Image by Jo Zixuan Zhou The Balance 2020. Access your favorite topics in a personalized feed while you're on the go. Check the email subject line carefully; eBay never sends a subject line stating, . Used underwear and socks are not allowed. If you buy them, we get a small share of the revenue from the sale from our commerce partners. We frequently receive products free of charge from manufacturers to test. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Research the sellers history and inventory for signs that they could be a scammer.

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