firestone appointment policy
That means we'll never recommend a repair or service that isn't right for your needs. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. Naomi Wade Acc't # [protected]. Use our Store Locator to look up your tire dealer's contact information. Our skilled technicians This cost me $789.54 to repair. Scammers. Shop for tires online or in-store and turn to your local Firestone Complete Auto Care to help ensure your ride stays safe and smooth, no matter the season. #28738 So much for "complete" auto care. Text STOP to cancel, text HELP for help. Data privacy and security practices may vary based on your use, region, and age. Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. I was told that the adjustor did not need replacement, the spring over the adjustor wheel was installed in the reverse direction, so the adjustor could not be turned to contract the drum brake shoes. You can select the location by clicking the pin on the map or by clicking Select Site.. I should not have to pay for something that was ruined by your techs. Stay informed with this guide. Scheduling an appointment at your local Tire Center is easy! Then they said come back tomorrow when the mechanic is there. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. Nitrogen is an acceptable inflation gas for use in Firestone passenger, light truck, and truck tires. It's time to get creative. By continuing to browse our website, you agree to use these cookies. Simply visit Costcotireappointments.com and follow these steps:. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. Directions If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. Will the Costco Tire Center install any size tire? Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email. Change Store, 7980 S Broadway If the vehicle isn't ready at the appointed time, customers receive 10 percent off of their next service. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. Learn if premium gas can get you better mileage and the best ways to improve fuel economy. If you have further questions, please visit ourTire Site. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. Your safety is our top priority. Excludes our Buy 3, Get 1 Free offer when compared to a competitor's individual tire price. Whether you rely on By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. Firestone Transforce AT Tire Review. Claim it and get a lot of features. When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. Price Per Tire: $469.99. turn to your local Firestone Complete Auto Care for your car or truck maintenance and repairs. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. How are Costco.com tire orders delivered and installed? They called me at 2:39 pm and told me it would take 3hrs labor to replace the starter and battery and quoted me a price that reflected that. Sorry, there are no service offers available at this time. Consult your vehicle owners manual or contact the vehicle manufacturer before operating a vehicle that has a repaired tire. Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? 2) Contact Firestone Oil Change: Call Firestone Oil Change at (800) 752-0380 to speak to a real person, explain your needs and situation to see if there are any alternative options . No tire, regardless of its design or quality, is indestructible. For more information on what cookies we use and how to manage these cookies please visit our. Message and data rates may apply. At Firestone Complete Auto Care, our goal is customer satisfaction. #28738 Note that the standard manufacturer's warranty should be enough to cover your tires. Firestone Agricultural Tires. I opened my hood when I got home and discovered my Expansion valve had broken off the evaporator housing. help keep your vehicle going strong. budget-friendly Check back soon! Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. That means we'll only recommend services and repairs we believe are a good match for your needs. They refused to put gas in it so I ended up having my son bring gas. Whether you need all-season truck tires or high-performance car tires, we've got the right tires for your vehicle type, driving style, climate, and budget. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Feb 8th: took truck to Firestone at 945. 7980 S Broadway Download the free app today. This site is dedicated to consumer tires for cars, trucks and SUVs. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. Repay me $789.54 for the damage they caused to my van. An Installation charge of $18.99 per tire is included in the quoted price. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. service offers, oil change coupons, or tire deals. They quoted me a price to diagnose and fix my car. Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. I had services at Firestone 322454 Overland Park Kansas. We will follow up with them to make sure they're respecting online appointments just like those made in store. This app may share these data types with third parties, App activity, App info and performance, and Device or other IDs, Personal info, Photos and videos, and Device or other IDs. Each Firestone Retailer solely and independently determines the price at which it advertises and sells Firestone products. I got one voice from the Area Manager Nick. For example, a tire with a serial code ending in 2406 was produced in the 24th week of 2006. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping Paid and and not fixed 908.00 now refuse to fix and no refund car not working, Charged $199.00 for work that was completed by the dealership, not by Firestone, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You're better off just calling the store. If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. See exactly what your manufacturer recommends. Visit your nearby Firestone Complete Auto Care for all your car care needs. Flat tire, flashing dashboard light, or strange engine noise, we can handle it. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs do not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. Download the free app today. Norma - Apologies for the problems with the app. Our professional technicians believe in truly complete auto care. Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. 2022 Bridgestone Americas Tire Operations, LLC. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. http://www.firestonecompleteautocare.com/, http://www.firestonecompleteautocare.com/privacy-statement-nativeapp. Search text is invalid. # Reflects promotional pricing. (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). We're working on getting the 'contact us' working again. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. Some of the best customer service I've ever experienced during a car repair. If the sidewall does not specify a distance limitation, consult your vehicle owners manual as run-at or low tire pressure operating limitations vary by tire design and vehicle applications. You may also contact Customer Retention toll-free at 800-440-4167. Customer service should always be top priority. Warranty excludes air shocks and air springs. You can depend on our The staff is superb. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. What is Costco's tire replacement location policy? The "online/app only prices are either never honored or are in reality the actual cost. Update to this claim: Auto Care & Tires. Note: Maximum distance values are determined under controlled conditions, which may vary in actual use. SORRY THERE WAS AN ERROR RESPONSE each attempt in past and currently. If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038 . Clinic Appointments Schedule an appointment at The Little Clinic to receive any of our available vaccines or injections, renew a prescription, treat a minor injury and more. A real solution. Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. 7980 S Broadway Most parts and services purchased at Firestone Complete Auto Care are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. Accidents. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. When alerted, follow the instructions in your vehicle owners manual. Firestone Commercial Truck Tires. Removing and replacing tires on wheels can be dangerous. Cost of refrigerant and recharging of the air conditioning system is not included with the warranty on air conditioner parts or air conditioner compressors. For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. I questioned whether they even replaced the starter. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. It must be a size authorized by the vehicle manufacturers. In addition to low pressure, the factors affecting ability to repair an RFT include: vehicle speed, load, and maneuvering; the amount of ination pressure loss; and ambient temperature. Desired outcome: I have to link to some other account which pushes me out to some other website where I need to link my accounts and it's just a nightmare to even get my billing info when it should be 1 click, enter number, done. Swing by your local Firestone Complete Auto Care in Honolulu for a free car battery test. CALCULATE OUT-THE-DOOR PRICE. I was able to get service for a 2010 Nissan Sentra right rear drum brake wheel cylinder and possibly replace the left rear drum brake adjustor because the drum was not easily removable on a Sunday, 04/23/2023 at 29 Wyoming Valley Mall, #415, Wilkes Barre, PA. Poor road conditions: Hitting curbs or potholes, experiencing rough road conditions, and running over speed bumps too fast can all cause your wheels to go out of alignment. Desired outcome: We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. This site uses cookies to enhance your user experience. Change Store. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. Questions related to inventory, in-stock products and special orders should be directed to your nearest authorized Firestone retailer. I am not satisfied with work and need a refund.