apple technical specialist vs genius
ChitlinsCC, call to learn and to grow, Creatives make an average of $25.00 per hour. We find courage. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. Learn more. padding: 30px auto; Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 423 reviews Location All Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language Found 423 reviews matching the search See all 11,828 reviews Apple is one of the most prestigious companies in the world, so it's not surprising to learn that getting a job there isn't easy.. Apple asks both technical interview questions, based on As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. It was a month before any of us would be on the sales floor alone. padding: 10px 20px; People who live to enrich lives. } } At Apple, the learning never ends, and team members continually support each other. 1973-2017 Fondation Flix Houphouet-Boigny pour la Recherche de la Paix. The mob used the electronics in the store to play music and record their dance routine. Nous utilisons des cookies pour vous garantir la meilleure exprience sur notre site web. } Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. In some organizations, they may also perform sales duties, promoting certain technology products or services. What it's REALLY like to work in an Apple store:You get to work with really creative people. Apple Professional Training courses are available now at training.apple.com. When a customer needs assistance, you quickly assess their situation. We redefine expectations. You fulfill Apples service commitment with style, speed, and skill. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Data was provided by Jamf. Apple Genius See 1,448 salaries from all locations 4,017 open jobs $32 / hr $26 $40 Applebee's 3.5 Apple Genius See 5 salaries from all locations 9,219 open jobs $55,390 / yr $45K $68K APPL 4.1 Apple Genius See 3 salaries from all locations $32 / hr $26 $39 Genius 3.4 Apple Genius See 1 salaries from all locations $29 / hr $24 $36 CSL Plasma /*background-color: #9ac7ee;*/ Thanks to her teams help and extra tech training, she got to know our products inside out. We were thanked for coming and then excused once we had completed our quiz. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. An unofficial community to discuss Apple devices and software, including news, rumors, opinions and analysis Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. margin-bottom: 15px; Required fields are marked *, UNESCO They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. } var ajax_sib_front_object = {"ajax_url":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","ajax_nonce":"cba8a458a1","flag_url":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/mailin\/img\/flags\/"}; text-decoration: none; color: #f5853b; Around 2 months after I submitted my resume for Apple software engineer position, I got a call from the hiring manager. In addition to the Genius Bar for hardware repairs, you have more immediate support options. When I first started my career at Apple years ago I loved the energy, drive, fun and opportunities Apple offered, although sadly I cannot say the same today. What does a Technology Specialist do? By clicking Sign up, you agree to receive marketing emails from Insider font-size: 16px; See available Technical Specialist roles Genius: Full-Time Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. If you want to learn how to use your products, Apple has other in-store options. ","server_up":"The live stream is paused and may resume shortly. to imagine the unimaginable, Apple Specialist was an independent Apple Inc. reseller based in the United States or Canada which offered its line of hardware and software, service, and support for branded products, and was designated as Specialist by the manufacturer. Another perk of working there: Customers love Apple, so my days were often pleasant. margin: 1em 0; That following Saturday, bright and early, I headed over to the event, which was incredibly crowded. Melissa is learning about more than technology. Technical specialists are a lateral position to specialists (sales reps). People who shine a spotlight Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. White Twitch Talk Show Host Finally Drops 'Rajj Patel' Moniker, Everything We Know About The PlayStation 5. From background and perspective Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Customer loyalty and satisfaction is their number one priority. Ed Farm, an education nonprofit based in Birmingham, Alabama, will also offer prep courses for Apples certification exams this summer through the nonprofits ongoing partnership with Apple. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. [CDATA[ */ Lead Genius / Genius / Technical Expert / Technical Specialist (currently Family Room Specialist). And thats our greatest strength. .metaslider .flexslider { Less, User profile for user: They offered benefit options such as health care for all employees full- and/or part-time. Your email address will not be published. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Free interview details posted anonymously by Apple interview candidates. Different together. text-align:center; Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. Mac Genius salaries - 14 salaries reported. 1-800-MY-APPLE, or, Sales and Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . } Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification.4. If you have a talent for hands-on problem solving, you can address customers' technical issues to reconnect them with the Apple experience they love. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. /* ]]> */ background-color: #f5853b; At Apple, the learning never ends, and team members continually support each other. Technical Experts will carry outproblem-solving across a range of products, and repairs on iPhones only. Along the way, youll be updating your technical know-how and educating team members about technical issues. Were excited to work with Apple in our new chapter as a 501(c)(3) and ensure that the certification is available to anyone with the passion to take a new step forward in their career.. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); Apple Professional Training exams are offered online and cost $149. The courses are sequential, and build on skills and concepts as the user progresses. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. Average salaries for Apple Technical Specialist: 1,581. .layout-full #colophon { background: none !important; A woman in tears came into the store because she had dropped her phone in the water. var cnArgs = {"ajaxUrl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","nonce":"914110b2e1","hideEffect":"fade","position":"bottom","onScroll":"0","onScrollOffset":"100","onClick":"0","cookieName":"cookie_notice_accepted","cookieTime":"2592000","cookieTimeRejected":"2592000","cookiePath":"\/","cookieDomain":"","redirection":"0","cache":"0","refuse":"0","revokeCookies":"0","revokeCookiesOpt":"automatic","secure":"1"}; Mac Genius. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. At Apple, we care about improving our services. It lasted 10 days and was always closely monitored by a manager and a store lead employee. United States Department of Labor. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. ISESCO Technical Experts will carry out problem-solving across a range of. When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. Updated with corrected & expanded hierarchies, and more detail on the Creative Pro role. Copyright At Microsofts Stores, Apple Genius = Retail Technical Advisor. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. line-height: 29px; Customer loyalty and satisfaction is their number one priority. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. Apples new IT training series begins with the Apple Device Support course. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. var _EPYT_ = {"ajaxurl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","security":"58ef36594c","gallery_scrolloffset":"20","eppathtoscripts":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/scripts\/","eppath":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/","epresponsiveselector":"[\"iframe.__youtube_prefs_widget__\"]","epdovol":"1","version":"13.4.2","evselector":"iframe.__youtube_prefs__[src], iframe[src*=\"youtube.com\/embed\/\"], iframe[src*=\"youtube-nocookie.com\/embed\/\"]","ajax_compat":"","ytapi_load":"light","pause_others":"","stopMobileBuffer":"1","vi_active":"","vi_js_posttypes":[]}; Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. See available Support roles. margin-top: 40px; In response to Whatsup143, https://jobs.apple.com/en-au/search?sort=relevance&location=australia-AUSC, Question: The best part of working for Apple: It had to be launch days! GENIUS BAR TECHNICAL SPECIALIST (Former Employee) - Miami, FL - October 24, 2019. Get your questions answered by an expert via phone, chat or email. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple . We believe our soul is our people. Check out 9to5Mac on YouTube for more Apple news: Apple operates more than 500 retail stores acros. The difference between Specialist and Genius: I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. Pay and benefits: When I worked at Apple, I was paid $US12 an hour as a specialist. } However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Geniuses in Apple Retail are remunerated well but cannot easily continue a technical career into Apple Corporate as there is often a qualifications barrier .