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sorry for keeping you waiting email

Dont forget to bookmark this page for later reference. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. Use it like this: They kept me waiting for over an hour. Thats because theyre both correct. 2608 Erwin RoadSuite 148 #300Durham, NC 27705, InHerSight's 50 Best Companies to Work For, 6 Ways to Start an Email That Arent I Hope This Email Finds You Well, The Best Ways to End an Email, According to Data + Pros, Your Guide to a Professional Email Signature (with Examples), Psychological Safety at Work Is Essential: 7 Ways to Cultivate It, Respect in the Workplace: 5 Inclusion-Driven Tactics That Lay the Groundwork, Why That Feeling of Belonging in the Workplace Is So Important, Inside Look: How a Supportive Culture & Confidence Can Advance Your Career, Disability Awareness: 5 Tips for Making Your Management Style More Inclusive, Sunbelt Rentals First Employee Resource Group Connects & Inspires Women in Construction, 25 Companies That Offer Learning Opportunities to Help You Grow, Tips for Negotiating an Internal Promotion Salary: How to Get the Best Offer, 31 Companies That Offer Paid Parental Leave Policies. Again, sorry to keep you waiting. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. Now, we say thank you to make the message feel more positive from the start, which helps when delivering emails. ", Thank you so much. "Sorry that you had to wait so long. Tyranny of the majority and all that. You are using an out of date browser. Ive gathered all of the information for you now, so you can look into it to your hearts content. I had not seen this email pop up when it arrived. It shows that you regret making them wait for your email response. We allows you to show that the business is sorry, but its less personal. Using an Ohm Meter to test for bonding of a subpanel. I had you in my mind while I was looking for the answers. Thank you for your patience, thank you for being patient, or any other similar way of speaking it. You could make yourself sound more polite by saying "I apologize for the wait/delay" Dont go into too much detail about your reasons for the late replykeep it brief and professional. to keepto have kept var loader = function () { And then you use the word wait in its present participle tense form, 'waiting'. I'm sorry having kept you waiting so long. I hope it won't take a long time. Sorry To Keep You Waiting 371,000 results on the web Some examples from the web: Mrs. Welter, sorry to keep you waiting. Im so glad you decided to share the news with me, and I look forward to seeing what else youll be accomplishing in this new role! There is no cost to keep your TextRanch account, and we store all of your past revisions in a secure and private manner. TextRanch The best way to perfect your writing. All Rights Reserved. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. If the email has been passed to you, but someone else originally dealt with it, you might not have a clear understanding of how long the recipient was waiting. x. "Sorry for the long wait." Continue with Recommended Cookies. However, if there was a deadline or time you were supposed to reply and you missed it, you shouldnt use a phrase that comes up with an excuse like this one.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-banner-1','ezslot_9',107,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-banner-1-0'); You might benefit from reading these examples in email format: My apologies for the delayed response works well when we know we made the recipient wait. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I just want to make sure that everything is going according to plan before responding. I am sorry to have kept you waiting for so long. Be honest and take responsibility. deadline for delivery is [such and such]. "I can totally understand how frustrating this has been. Please reply as soon as you receive this message. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. ", Thank you TextRanch. It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. I apologise about making you waiting. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. I apologize for keeping you waiting. Sometimes, something gets in the way and prevents us from responding to an email in good time. The editors' comments are helpful and the customer service is amazing. What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). Client apology emails need to contain a true apology. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. You could instead say Im sorry to have had you kept waiting. That makes sense, logically, and would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. So I'm voting to close because it's not really about language at all. If the reason for the follow-up request is arguably OP's fault, in that he should have gotten all necessary information first time around, something along the lines of @Jeffrey Blake's Please accept my apologies is reasonable. Since you don't want to say you (Why not? My apologies is a formal way of saying sorry that many people appreciate. Apologies for only just getting back to you. Sorry for keeping you waiting. Sorry to have kept you waiting. It shows that you care about them and they will be loyal. Follow these steps to apologize for the delay over email or during in-person conversations: 1. Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". I appreciate your patience with this problem. If you know there isnt much time pressure related to the reply; you can use a phrase like this. I sincerely apologize for the long wait. I hope you didnt mind the wait. . } else { This gives me more confidence that the context will be correct, which is hard to trust with auto-correction apps", A real person editor is much2 better than a software editor. It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. Remember to use a valid email address. var loader = function () { "Sorry to have kept you waiting" is a great alternative in formal emails. Again, you should use this when you know you are to blame for the delay in the response. Today more than 1001 people got their English checked. If theres anything else I can provide, or if youd like to schedule a call, please do let me know. I appreciate your prompt attention, and hope that it does not unduly inconvenience you to provide me with a status report and an estimate for when you will have the issue resolved. This article will look into how to say sorry to keep you waiting professionally and politely. It can give you a sinking feeling to discover that you never sent a requested document, and now its been weeks. Furthermore, he has teaching experience from Aarhus University. Is there a generic term for these trajectories? First, I just want to say I apologize for being so late in getting back to you. You should have told me you were still here. Sorry to have made you wait. Apologies for the delay and sorry to keep you waiting are both effective. We are still awaiting a response regarding issue X. Would it be possible to Sorry to keep you waiting ? Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. More formal way of saying: "Sorry to bug you again about this, but ", Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Formal way of saying "when you are in need", A more formal way of saying "pointing out". Martin holds a Masters degree in Finance and International Business. Pardon my frequent interruptions, however we are still continuing to address issues with blah, blah, blah thank you for your continued prompt attention to this matter. Don't even think of the faux apology, "I hope I didn't miss your reply, but". Weve explained more about the best formal and informal options to help. Im very sorry about the wait. Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. If you were the original sender, you likely know how long the recipient has been waiting. We appreciate you sticking with us. A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. If the answer took you a few days to find, you should be polite and say sorry to keep you waiting.. Welcome to Grammarhow!We are on a mission to help you become better at English. I apologize for my late reply to your email. I hope you didnt mind the wait. Thank you for your patience. (2) I was sorry to have kept you waiting. Fastest Times Our team of editors is working for you 24/7. I suppose it's simply too many verbs (3) packed together around one object, which doesn't sound natural in this context. If there has in fact been at least a partial response, @Wesley Murch's Thank you but is suitable. However, the tense is different. Apologies for only just getting back to you. Im sorry this took so long. They tolerated or were inconvenienced by your actions and chose to stick it out for you. The consent submitted will only be used for data processing originating from this website. estimated time: 30 minutes,directly in your inbox. But the person who's been . On behalf of the company, I would like to apologize for long wait. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. My apologies for the delayed response. Parabolic, suborbital and ballistic trajectories all follow elliptic paths. However, it depends, and I recognize that this viewpoint avoids the literal question of what to replace those two words with. Thank you for your support. apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry I hope you didnt mind the wait. If you could just bear with me for another. And to go passive-aggressive: "I'm sorry that I have to bring this up again, but []". tag.parentNode.insertBefore(s, tag); If you want to use this structure, I'd say to just go for "have + (verb)" instead. if (w.addEventListener) { It implies that something was out of your control but prevented you from replying sooner. I didnt know where to go to find the information that you were seeking. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. [](https://eikaiwa.dmm.com/uknow/questions/50289/) Get it corrected in a few minutes by our editors. Sorry to keep you waiting implies that you might have to do more searching before giving someone what they want. It is best to use this phrase if you werent the original person to email the recipient. "Sorry for the wait, right this way please" I hope youll be able to look past this when we continue moving forward with our business. Martin holds a Masters degree in Finance and International Business. View your dashboard to see your daily job matches. Without advertising income, we can't keep making this site awesome for you. Continue with Recommended Cookies. JavaScript is disabled. This is a very useful phrase to remain polite and professional, regardless of the situation. }; InHerSight is the career navigator for working women. ", Human who is reviewing my question not automated machine. This is by far the best answer - it's completely lacking in rudeness, and isn't overly flowery or long-winded. We are able to continue with the process now. I wasnt sure how to go about finding the correct sources to give to you. 1. Improve your English! ", WeI I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. We could use this phrase in the following ways: This phrase works well when you are okay making an excuse for why you did not send. Sorry to have kept you waiting for longer than I intended. } else { While there's no need for a detailed play-by-play, your recipient does need some context about what happened. I hope you werent kept waiting too long. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. information.". If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Of course, this phrase doesnt work if youre emailing somebody who has already written to you to complain about how long your response is taking. Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. i want to thank you for your understanding. I wasnt sure how to go about finding the correct sources to give to you. Sorry to have kept you waiting. Can someone explain why this point is giving me 8.3V? I apologize for keeping you waiting so long in the cold. Of course, Ill be happy to meet you in your office to discuss this further. Lowest prices Up to 50% lower than other online editing sites. Jan 22, 2014. thank you all for being so patient. "We unfortunately seem to still have problems with X, despite the assistance your organization has provided so far.". You are not blaming anyone else for the error. sorry to keep you holding. We and our partners use cookies to Store and/or access information on a device. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I didnt know where to get the information from, so I had to do a bit of searching. Thank you so much for your patience. Do let me know if you have any questions or require anything further to move forward. So, you might apologize on behalf of a business. It only takes a minute to sign up. Hope you didnt mind the wait shows that you know that someone had to wait for a response. I was out of the office on a business trip for the past week. You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. In the first apology, I use the adverb 'sincerely' to mean 'honestly and without pretending or lying', and I also use the word 'wait' in its noun form. hear back from you by [a reasonable deadline]? Im sorry this took so long. Polite, clear, to the point! Talk about this later. Sorry for keeping you waiting. I apologize for keeping you waiting. Usually, we would explain what happened that stopped us from being able to email someone. Here are some email templates you can use to help you say "sorry" for the late response. English - England. Learn more about us here. Nov 18, 2017. please excuse. I appreciate your patience here. Top Customer Service We are here to help. It shows that you represent a larger organization rather than offering your own apologies. Better: I'm sorry for having kept you waiting for so long. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. If there really is a need to be more formal, there are potentially two different situations. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Sorry for keeping you waiting. and the comments from the editors", My editor understood my intention and gave me a good advice !! if (w.addEventListener) { You can use it in formal emails to show that you didnt mean to make someone wait longer than they expected. ", This app is even better than grammarly! It allows you to revisit something when you believe it's more appropriate after an email. It shows that you are sorry for the wait that someone had to go through. Create a free account to get unlimited access to our articles and to join millions of women growing with the InHerSight community, Looks like you already have an account!Click here to login , If you already have an account, click here to log in. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. I was furious! Apologies, gentlemen, for keeping you waiting. You can say "thank you for your patience" to replace "sorry for wasting your time.". Like some others above, you should not use this phrase when there is a specific deadline that youve missed. I hope you werent kept waiting for too long. Sorry this took so long is a great choice in many situations. I apologize for keeping you waiting, doctor. For example: I do appreciate that you are busy and I hate to trouble you again, but we are having trouble with X. I appreciate your previous assistance with X. I hope you werent kept waiting for too long. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. If I can support you in any way, let me know. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. These examples will show you how it works: Hey Russell,I didnt mean to make you wait for that long! My interpretation is as below: No.1 could mean you have kept someone waiting so long and eventually you saw him. There are many ways to say this, but first always an apology! (no "having" here) In answer to your question, I might reply: That's all right. I simply let my response slip through the cracks, so please excuse my delay. Hopefully, youll find this email to be of some comfort while you wait a little longer. Not so good. I hope you didnt mind the wait. - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - No one should have to wait for you, but they have. Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. I like most the human factor. sorry about the delay. 2 is grammatically correct now. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. This is a good way to keep a strong rapport with the recipient of the email as you are not trying to come up with an excuse or trying to shift the blame. "Sorry for the wait, right this way please" I was looking through my drafts and realized I did not send this. Better workplaces for women. It shows that you regret leaving them in the dark and would like to apologize before offering a solution. } else if (w.attachEvent) { honestlysincerely I appreciate you sticking with us through these trying times. We are still awaiting a response regarding issue X. One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. ;)". Perhaps the following example will help you understand it: Dear Aimee,Apologies for the delay, but we have finally found a resolution. All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. w.attachEvent("onload", loader); "I apologize for the wait/delay" Thank you for your patience. For example: Personally, in any case I would drop the apology or thank you, in fact all extraneous parts of the email altogether. I was looking through my drafts and realized I didnt send this to you already. I'm sorry that there was a delay, Its not always easy to put your apology into words, and your approach will vary based on the formality of the relationship or how egregious your delay really was. It is purely something that you had to do. It again allows us to take the blame for making them wait. ${ company.industry} Sorry for the delay + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. Apologies for only just getting back to you. I hope you appreciate the attached file finally being ready for you. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". w.onload = loader; This is a very useful phrase to remain polite and professional, regardless of the situation. We could have intended to message them sooner, but something might have prevented us from doing so (or we might not have been ready to reply). This article will highlight the following to help you:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-box-3','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); The preferred version is thank you for your patience. This phrase works well because it takes sorry away, which can sometimes have negative connotations. Explain what happened simply. It's the best online service that I have ever used! I am sorry to have kept you waiting. , 1. Sorry for having kept you waiting. Feel free to come to us if you have any issues with the product we delivered. Apologies for making you wait while I tried to sort this out. | Better English vocabulary | How to Apologise, (Video) 10 Better ways to apologise in English - Don't say Sorry in English, (Video) The best way to apologize (according to science), 1. However, its wise to start an email with apologies for the delay because its polite and apologetic. Sorry to keep you waiting works when you have made someone wait for longer than you originally intended. "Keep" is unnecessary here as it doesn't really add anything more. If you took a long time to email someone, you have to admit that and say sorry for the late response to some degree. While there are better options, there is nothing wrong with using this formally. rev2023.4.21.43403. . Thank you very much for the opportunity. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Sorry about the wait is a simpler alternative you can use. "Pester" could work but it makes you seem even more like a pain in the ass. Apologies for making you wait. This is indeed a good answer, but I have clarified my question to explicitly include those cases when I have not received any response from the other end yet. i thank you for your understanding. Sorry for having kept you waiting. Our mission is to help you choose the right phrase or word for your emails and texts.

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