west suffolk hospital pink book
West Suffolk Hospital NHS Trust Report To: Trust Board Date: March 2012 Title: Quality Report Report of: Nichole Day, Executive Chief Nurse. Suspended ratings are being reviewed by us and will be published soon. We offer both choice of lead professional and place . 2 August 2010, In The Voluntary Network. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. At least one standard in this area was not being met when we inspected the service and Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. Print and e-journal collections covering many topics. new. The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. There was limited assurance about safety across all five services we inspected. Clinical and internal audit processes were not fully utilised to improve services. Arrangements for governance and performance management were not always effective. Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. In emergency and life-threatening cases continue to come forward as normal or call 999. We will use this report to make further changes to continue our work to create an open, fair and inclusive organisation that puts our staff and patient safety front and centre.. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . West Suffolk Hospital's maternity service delivers about 2,500 babies a year. West Suffolk Hospital is a small district general hospital in Bury St Edmunds, England. We don't rate every type of service. The long-delayed review into West Suffolk hospital in Bury St Edmunds was ordered in January 2020 after the Guardian revealed that senior clinicians were subjected to an unprecedented demand to provide fingerprint samples as part of a management search for a suspected whistleblower. Document supply service. The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care. Therefore executive managers were able to make decisions based on valid information about the experience of people. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . The Doctors' Association described the trust's actions as a "witch hunt" and said they highlighted a "toxic culture". Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. On board the worlds last surviving turntable ferry. Processes for identifying, recording, escalating and managing risks across the organisation were not always fully effective or undertaken in a timely manner. Visit website. If you find something here that is incorrect and needs changing please tell us about it. Last modified on Fri 24 Jan 2020 16.30 EST. 377 384 385 753 Breeze 1 M22. We spoke with 16 staff including ward managers and other staff in the nursing teams. the service is performing exceptionally well. We also spoke with a senior nurse and dietician in the trust. VideoOn board the worlds last surviving turntable ferry, I didnt think make-up was made for black girls, Why there is serious money in kitchen fumes. The trust should ensure that nurse staffing levels for children meet recommended national guideline levels. Availability Time of Day Read our privacy and cookie policies. 01284 713 046. (modern). Copyright 2023 West Suffolk NHS Foundation Trust. It is managed by the West Suffolk NHS Foundation Trust. There's no need for the service to take further action. 7 November 2011, Inspection Report published 2 August 2010 for West Suffolk Hospital - PDF - (opens in new window), Published The trust should include sepsis monitoring on the maternity dashboard for inpatient areas. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. Jenkins stepped down in April, and its former chief operating officer, Helen Beck, also criticised in the report, retired last month. We rated them as requires improvement because: As part of our inspection we visited the following areas within the maternity service: labour suite, midwifery led birthing unit, F11 ward (the combined antenatal and postnatal ward) and the maternity day assessment unit. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. [4] The trust should ensure staff compliance, across all staff groups, with mandatory and statutory training requirements. west suffolk hospital jobs in Bury St. Edmunds. A woman died five weeks after bowel surgery in which there was a series of errors, an inquest has heard. The trust should review referral to treatment times and aim to improve to ensure that surgical patients receive care within 18 weeks. The service has a midwife who leads on bereavement and offers ongoing support to women and partners who have suffered a pregnancy loss. focussed on the Danderyd hospital. Information about the coronavirus and our Trust. 8000 print books plus e-book packages. It downgraded the trust's rating from "outstanding" to "requiring improvement". We were told that specific requests for alternative foods were met by the catering service. and computer files. 2023 BBC. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. there are some services which we cant rate, while some might be under appeal from the provider. First for information. Susan Warby, 57, died at the West Suffolk Hospital in Bury St Edmunds on 30 August,. An exciting opportunity has arisen for a Bank Band 5 Registered Nurse to join West Suffolk Professionals at the West Suffolk Hospital.We are looking for highly motivated individuals to join a team of dedicated and passionate staff members who strive to deliver care of the highest quality.The . Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. He declined to give details. An A&E patient forced to wait over eight hours to be treated on the first day of the crippling nursing strike has begged Rishi Sunak to 'please, please, please, please, pay your staff fairly . CB6 1DN. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. The West Suffolk Hospital site, in Bury St Edmunds, is where the majority of the services offered by West Suffolk NHSFT occur. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. View Accessibility Symbols. This reflected the JBDS guidelines regarding the administration of 10% glucose solution when blood glucose was less than 14 mmol/L on FRIII, but also advised the administration of 20% glucose solution if blood glucose was to fall below 6 mmol . The resulting book is unusual. Nobody should have to go through what we have been through.. Book Title: The Stockholm County Medical Information System, Authors: Donald Fenna, Sixten Abrahamsson, Sven Olof Lw, Hans Peterson, Series Title: Bloomfield retired in March 2019. had received continuing attention in the world scene. (01284) 713050, Provided and run by: The East of England ambulance service, air ambulance and Suffolk Fire and Rescue crews were also in attendance. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. 13 April 2021 West Suffolk Hospital The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds By Nikki Fox & Matt Precey BBC East Two directors are due to step. Ward G9 - Fornham Ward. A scathing 226-page report, by Christine Outram, chair of the Christie NHS foundation trust, found this tactic was extremely ill-judged and had a disastrous impact on staff morale and the reputation of the trust. The antenatal and postnatal ward F11 should review the practice of overnight stays for all partners on the ward. We are extremely busy in our emergency department so please use our services wisely. The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. This page is run by midwives at the West Suffolk NHS Foundation Trust. Out of the five hospital services inspected we rated three as requires improvement and two as good. Any other browser may experience partial or no support. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. Mr Jenkins is due to step down in his role as medical director at the end of May, but will stay on as a part-time emergency medicine consultant. The rising cost of living pressures can affect any one at any time. Bosses at Matt Hancocks local hospital have been severely criticised in an NHS report for their part in an intimidating bullying scandal exposed by the Guardian. General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. 01284 713000. The trust should review the way patients in the last days or hours of life have their needs holistically assessed and how this is documented. Instead, she said: The CEO [Dunn] and DWC [Bloomfield] quite wrongly mingled Dr Cs attempt to speak up with an attempt to address their perceptions about conduct.. Ahead of the upcoming Bank Holiday strike, Steve Barclay took the Royal College of Nursing union into a high court showdown to call off the May 2 portion of their 48-hour strike. Newmarket, We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Our Trust is building a new healthcare facility. Library is staffed Mon - Fri: 8.00 - 16.30. Members of other unions, including Unison and the . People could not always access services for assessment, diagnosis or treatment when they needed to. West Suffolk hospital. Trust performance against national audits was outstanding especially in the Sentinel Stroke National Audit Programme (SSNAP) and Myocardial Ischaemia National Audit (MINAP). Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. 8000 print books plus e-book packages. 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. Many staff had worked at this location for a long time. Investigation and disciplining of possible whistleblowers is still continuing. All rights reserved. The report was published on 30 January 2020. The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. They were also angered when Hancock failed to respond to. North Norfolk. Getting To The Hospital Collapse all Expand all By Road View By Bus View By Train View Specialist staff told us about the initiatives and projects to improve the service such as dementia training for all staff and improved electronic recording and planning of care. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. 0172-7788, Topics: View photos. Senior doctors at West Suffolk hospital said the trusts demand for fingerprints and handwriting typified a bullying management style. The hospital said it was . NHSwhistleblower in West Suffolk will never be the same again, West Suffolk hospital chief resigns prior to bullying claims review, Twodirectors to step down at Suffolk hospital hit by witch-hunt claims, NHSurged to publish delayed report on hospital 'witch-hunt', Hospital boss praised by Matt Hancock told to end toxic management culture, Hospital whistleblower raised alarm over doctor seen injecting himself, Hospital hired fingerprint experts to unmask whistleblower, report finds, Hospital in bullying claims did not monitor at-risk patients, unprecedented demand to provide fingerprint samples, independent report published by NHS England on Thursday, some of his senior colleagues to raise the alarm, relegated by Care Quality Commission (CQC) inspectors. Consultant paediatricians worked to provide access for patients. 19 June 2012. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. The hospital, which serves constituents of Health Secretary Matt Hancock, later apologised to the staff involved. It is open 24/7 with ID card access.