ashford borough council missed bin collection

[3]https://www.ashford.gov.uk/transparency/ 267K From the next renewal the full renewal amount will be applied. The lid of the container must be fully closed when presented. Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. Ashford TN23 1PL. Due to the weather, we have not been able to provide a full waste collection service this week. Your personal details will not be passed to any other organisation or third party. Report missed bin collections Make payments online (e.g. It is located in the eastern part of Ukraine, 391 km (243 mi) southeast of the Ukrainian capital Kyiv on the Dnieper River, after which its Ukrainian language name is derived. The council even said that parked vehicles had sometimes prevented access to homes. Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Household waste recycling centre. Missed trade waste collection; Recycling points & centres (tips) Batteries; Additional capacity . ---------------------------- This e-mail , including any attachments, is Donate and support our work. Report a missed bin collection. If your renewal date is on or after the 1st June 2023 there has been a price increase to 45. You can check your collection dates online www.staffordbc.gov.uk/collectiondays. If a member of our staff or someone working on our behalf has treated you unfairly. Residents in Northampton Borough can now renew or sign up to the garden waste collection service for 2021-2022 subscription period. and a limited company (03277032). If your property cannot accommodate wheeled bins, please contact us. We don't give refunds even where you cancel part-way through the season. You must report it before midnight on the next working day. We understand that sometimes, waste collections are missed, and this causes frustrations. To advise us of a change, for example, change of address, cancellation of service and removal of bin or moving of service to a new address, then please visit your garden waste account. If they do not return to collect your missed bin within 3 days, please securely store the bin on your own property and then present it with any excess materials on your next collection. The cost is in line with the lowest charges of other authorities in the county. (05798215). All food must be removed from fridge/freezers. Check your bin collection day. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. You can find when your next refuse waste collection date is below: Next week is recycling collections across the entire borough, therefore unfortunately we do not have the resources available to collect refuse waste also. Your information will only be used to aid with the resolution to your complaint and may be shared across departments within the Council or with external council contractors if your complaint requires so. Unless you are the For more information on your data protection rights or on how to contact our data protection officer, please visit the data protection pages on our website at https://www.ashford.gov.uk/transparency/information-rights/privacy. YO11 2HG. To conduct a continuous catch up will result in more interruptions to services and impact more residents. Bin collections Get in touch with your local district council if you have any questions about: bin collections garden waste missing bins replacing a broken or lost bin ordering a new. please contact us to discuss the matter further. Report a new problem eg: missed collection, missing bin, damaged bin Check the status of a problem already reported to us Check next collection dates and view updates about current and recent collections What should you do if you are a business? Skip to main content. transmission in error please contact the sender, and delete the message. Details on how to do this is are on our website. Kind regards Freedom of your request for 4yrs. If weve missed your bin for collection let us know. Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. By using the Your Ashford app, youll enable officers to deal with your concerns more quickly and effectively, as theyll be able to access reported issues while on the move themselves. You can also take your waste to the . Gardenwaste collectionsare not a statutory service for localcouncils to provide. Please make sure your bins are out by 6am by the kerbside (at . [3]https://www.ashford.gov.uk/transparency/ 267K You can book a maximum of 2 collections at one time (8 items @ 54.00). . If your garden waste is not collected on your scheduled day this needs to be left out and. Did you know you can view and comment on planning applications on our website? An annual renewal for new customers commencing post 18/06/2020 will have a renewal date one calendar year from their initiating their service. Information Team. Did you know you can view and comment on planning applications on our website? may have interactions with you which results in us receiving and Many of our forms will require you to set an account up. personal information collected during the process of making an information Report a missed bin. Household Waste Collection Service Standards. Ashford TN23 1PL. services through our wholly owned subsidiary Where a container has been presented correctly but has been genuinely missed by the crew, the customer reports a missed collection and leaves the container out so that the crew can easily get to it. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. Bulky collections will be still be available to residents at other times, with a new price of 20 for up to 3 items. If your reference looks like 2018/00123 track your report here, If your reference looks like 1234567 track your report here, Bins: Assisted CollectionsBins: missed collectionBins: replace lost or brokenDiscarded syringesReport a litter/dog bin issue, Public toilets & community toilet scheme issue, Dog FoulingLost or stolen dogsStray dogsDead animals. Itemsneed to be put out by 6am on the day of collection on the boundary of your property and clearly visible for the crews collecting. You are entitled to cancel the service within 14 working days of subscribing, and receive a full refund, if you have not already received a collection. If you need to log an emergency repair to a council property, please call 0800 011 3241. . Ashford Borough Council is the data controller for any personal information you provide in this form. Our privacy notice, which details how we Report a missed bin. This does not affect your statutory rights. Established in 2008. Home. ), Contact us (there is the option to create an account, so all correspondence will be in one place and both are trackable and accessible 24/7). Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). not share your information with any third parties unless we are required The way you pay online has changed and your bank has introduced additional security checks for most online payments. Please not there will be NO changes to bin collections for bank holiday Monday 1 May. 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Your donations keep this site and others like it running. Any damaged or broken bins will not be reused. If you have any queries please contact us on 01233 331111. If we have missed your bin due to road safety or access you will not be able to submit a missed bin report via our website, as we are aware the collection has not been completed. Information Regulations. If you have decided not to renew your subscription, please take a moment to leave us some feedback. Problems with our services can be reported here: https://t.co/GcHcB7ff9s Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". We provide commercial This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. named addressee (or authorised to receive it for the addressee) you may The service is only provided for domestic and private use and the customer must not to use the service for any commercial purpose and the Council has not liability for any business losses. We all want to keep our borough beautiful. However, residents have told us that they would be willing to pay for an opt-ingardenwaste service, which is why we are providing one for a small fee. The council will contact you to arrange this. The council is not liable for any failure to perform any of the councils obligations caused by an event outside the councils control. This is so we can keep the bins in use and give them to new subscribers wherever possible, instead of spending more money on buying new ones. Councils data protection pages which can be found at Information provided to us will be kept for a suitable period specific to your complaint. Please enter your postcode online to find out if your collection falls under week 1 or week 2. Garden Waste Fees Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected. services through our wholly owned subsidiary UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. If you're struggling to use the form please get in touch using the contact details on this page. All items must be able to be lifted safely by two operatives. processing your personal data. What should you do if you are a business? The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. Report a missed household waste collection including blue, green, garden, food or clinical waste. Our privacy notice, which details how we 2 metres (6 foot 6 inches) - read about vehicles allowed. . You can also let us know you need help with a bin collection in these ways. Additional garden waste placed on top or to the side of the container will not be collected. If we have told you that something would be done, but it hasnt been done or is taking too long. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Council accepts no responsibility for loss or damage to any hardware, Only a container provided by Ashford Borough Council will be emptied. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. if the customer does not renew their subscription at the end of a subscription period the council will arrange for the customers containers to be collected. The council reserves the right to vary these terms and conditions at any time without agreement with the customer. Doing business with the Council; Economic Development Team; More in business portal. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. please contact us to discuss the matter further. 1XQ. Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. Have your say on 4 May; key dates loom for Ashford borough and parish elections News. The customer must indemnify the council against claims and liabilities arising from the presentation of the containers on the customers property that are not due to any act or default of the Council. Please make sure you have retained your report's unique reference number. Complete the form below to report your missed bin. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. What goes in your bins and boxes. Help us protect your right to hold public authorities to account. mySociety Order new or replacement bins. Dnipro, formerly Dnipropetrovsk (1926-2016), is Ukraine's fourth-largest city, with about one million inhabitants. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, renew your subscription by making a payment, visit our gardenwaste collection sign-up page, complete our garden waste change of circumstances form, download our Garden Waste Leaflet 2015 [pdf] 2MB, Please enter your postcode online to find out if your collection falls under week 1 or week 2. We collect the following information about you when you subscribe to the service: The council has a duty to keep records up to date therefore we require customers to notify us of any changes to their personal details. named addressee (or authorised to receive it for the addressee) you may Any other changes to your circumstances including name, bank account, and email address must be reported to Ashford Borough Council. Tel: 01723 232323 . Kind regards Freedom of The first collection of garden waste will commence no earlier than seven working days or on your next scheduled collection date whichever is soonest. request, please find attached our response. The following information defines the expectations and limitations of the Garden Waste Service. Ashford Borough Council. Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. # Situation # Russia # Russia's special military operation in Donbass # Panic # Military # Ukraine # # News # News For more information about your data protection rights please see the Run by Volunteers and powered by Alaveteli. The annual fee will be applied to each container. Download not read, copy or use it, or disclose it to anyone else. If you move to a different local authority area, you will need to notify Ashford Borough Council and cancel the service as the service cannot be transferred outside of the Ashford borough. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, View our website tutorial videos to see how you can complete simple tasks on our website, Street Cleansing, graffiti, Vandalismor Litter, Housing benefit and council tax support change in circumstances form, Council tax landlords tenancy information, Cancel your council tax single occupancy discount, National Non Domestic Rates occupation form, National Non Domestic Rates vacation form, report a road or travel issue directly toKCC, Roads, Pavements, potholes and cycle paths, Report environmental issues (e.g.

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