bbbs matchforce login

The Navigation Bar along the top is where you can access tabs to ease your workflow. Records in Active matches are examined. So long as a baseline survey has been completed and regardless of when it was completed Matchforce will now allow matches to be moved from pending to active status. If you forget your username, please ask your agencys AMS Administrator. The current versions of the YOS and COS are well designed to reliably measure the validated metrics required to support the surveys multiple uses. Warning: mssql_connect() [function.mssql-connect]: Unable to connect to server: 216.117.181.74 in /usr/local/apache2/htdocs/adodb/drivers/adodb-mssql.inc.php on line 452 Safe, secure, and modern communications to help our matches today and strengthen our mission tomorrow. The cost to use TheApp will be contained in the current affiliate technology dues, and there is no plan to increase these dues in association with the introduction of TheApp. No. Feel free to update the match name with the appropriate last name when a name change takes place on the contact record. Sorry about this one. BBBS staff will be able to easily access and review all communications made in the system. If not, their account will not be created in The Learning Exchange. TheApp will automatically scan communications for specified keywords and phrases and flag communications if any potentially concerning language is detected. At the top of each dashboard, youll see the last time the data was refreshed. Bigs will be able to log the activities they do with their Littles and let BBBS staff know how their interactions with their Littles are going. Work is currently underway and the system will be available for use by all BBBS affiliates by mid-June, 2020. Click here to sign out of all other accounts. However, TheApp is not intended to be merely a solution for match communications during the current COVID situation. In support of the modified definition of a baseline survey presented above, the following changes have been made in Matchforce. As you get more comfortable with these data points, youll become more and more comfortable with these report types. In November 2019, True Owl gathered information from over 1,300 BBBS agency staff members on sentiments regarding the current YOS and COS surveys. TheApp is consistent with the 2018 Standards and BBBSAs service delivery model. Each question in the Strength of Relationship (SoR) data for Bigs across the network is displayed here with gauges indicating average responses; however, when view reports is selected, your agency data is displayed. Scenario: Your agency wants to see content connected to Quality Assurance (QA) reviews. The effects of the go-live of the new YOS and COS will be slowly felt over a couple of months. Most importantly, these surveys provide program staff with valuable information on their Littles and the impact of their matches. Match Activation Date. Login to your Big Brothers Big Sisters Customer Account. The redesign project team will create first drafts of the new YOS and COS in February and March of 2020. TheApp is the result of a joint initiative between BBBSA, a group of 15 BBBS affiliates, Traction on Demand, CM Consulting, and True Owl. Accessing confidential records in Matchforce is controlled by the Matchforce Group you are assigned. On the left-hand side of the page, click all folders. There is a Matchforce Fundamentals video about List Views. Prior to her role as CAO, Mandy was the BBBSA Director of Affiliate Support. Prepping for QA Reviews? b3lineicon|b3icon-files-empty||fFiles Empty, b3lineicon|b3icon-users-group||Users Group, b3lineicon|b3icon-pen-fountain||Pen Fountain, b3lineicon|b3icon-file-image||File Image, b3lineicon|b3icon-conference||Konference, Infographic Replacement Project Post Archive. Okta Verify is the most secure option. Okta can send you a push notification that you approve using Okta Verify. Open each dashboard and review whats contained within it. This pilot will run through the end of June 2020. SMS Authentication uses the text messaging service on your cell phone to send you a one-time login code. In mid-December 2019, the co-chairs of the BBBS affinity groups nominated representatives for a task force that would help craft the new versions of the YOS and COS and speak on behalf of their colleagues throughout this process. In addition, these surveys support BBBS development, marketing, research, and grant related activities. You may want to use this data to: Scenario: Your agency wants to track match support contacts (MSCs) that have been completed and should be completed. Keep this in mind as you create your own dashboards. Each question in the Enrollment Satisfaction Survey (ESS) data from across the network is displayed here with gauges indicating average responses; however, when view reports is selected, your agency data isdisplayed. Open the National Grant Reports folder to see several specific report types tied to BBBSA Grants. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. Step-by-Step Instructions 1. You can create a list view to show you just these records. Open the Quality Management Dashboard to see more data. These changes went live in the system on December 31, 2020. Review the program set-up and be sure the High School Big Program has been selected. All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. Completed MSCs On-Time Rate YTD (On-Time % should be high), Matches Overdue for Match Support (This number should be low), Identify the number of participants in stages, Better understand the make-up of your volunteers and/or children, See contact information for participants across all stages, Review time taken to complete process steps, See matches and sites associated with them, See demographic data tied to all Bigs & Littles (email, address, age, gender, race/ethnicity, etc. Get a quick tour of Matchforce's interface. In hopes of clarifying this definition, please consider the following example. To get started using Matchforce, follow these steps: Google Chrome needs to be downloaded and installed on your computer prior to proceeding with the setup and access of Matchforce. The expectation is that these componentsreflect a 0 value, which indicates the fields were not saved as blank or empty across records. MatchForce matches North Carolina businesses to government contracts, and government purchasers to NC suppliers. The last YOS that was completed before this Little's match was activated will be considered by Matchforce to be the Little's baseline survey (even though this survey may not show the designation of a baseline survey in Matchforce). Fill in your company-issued credentials and click. Aim.bbbs.org: Login Offline Aim.bbbs.org: visit the most interesting Aim Bbbs pages, well-liked by users from USA, or check the rest of aim.bbbs.org data below. Search for match in Matchforce: Confirm the correct match with the key dates below. Simply put, in situations in which multiple baseline surveys have been completed for a Little, Matchforce has historically struggled to determine exactly which survey should be used as the baseline for reporting purposes. Please review the Okta MFA FAQ for additional info. Remember, BBBSA has provided a sample of reports in the National & Local Data and Program Dashboards folders. Remember: You can add, remove, or rearrange columns in any report based on what you need. Data reveals whether or not a QA review was completed on that match. Note this is filtered by my contacts. Each question in the Enrollment Satisfaction Survey (ESS) data from across the network is displayed here with gauges indicating average responses; however, when view reports is selected, your agency data is displayed. Once signed in, you will see a dashboard containing the different Matchforce environments to which you have access. There are currently no plans to create interfaces between Matchforce and any other e-mentoring or digital communication platforms. As you begin working with Reports & Dashboards, here are a few helpful hints. You may want to use this data to: Scenario:Your agency wants to see what data is tied to all active matches. You will see a prompt on your device that Extra verification is required for your account. Next, click on the National & Local Data folder. The last YOS that was completed before this Littles match was activated will be considered by Matchforce to be the Littles baseline survey (even though this survey may not show the designation of a baseline survey in Matchforce). Every Matchforce user must be assigned a Matchforce Profile Type in AMS. Although contacts cant be closed, their Enrollment Stage on the contact record may be utilized to help you understand the current process step theyre application is in. The dashboard also contains components connected to Match Owner and reports may be edited to meet your specific needs. The next time you log into Okta, it should offer to send you a push notification or ask you for a numeric code. Details with Enrollment Stage All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. TheApp is live and is currently being piloted by 14 BBBS agencies. Instructions: to get a Match ID from MatchForce click on the URL when on the match's main page. The 18 digit code towards the end is the Match ID. We will get back in touch with you as soon as possible. The dashboard component is simply a visual representation of a specific report data point. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings, Activating a TLE User Account in Matchforce. This experience is an insecure method of additional verification because: If you successfully enroll a new MFA factor in Okta, you will receive an email from Okta confirming: If you dont receive this email, please return to Step 1 and try to enroll again. However, the expectation is that all agencies will edit these reports to meet their own needs as well as create brand new reports to pull more specific types of data. (See the WalkMe menu for a walkthrough displaying how to create those folders.). Individual components are listed below. The dashboard may be filtered by Contact Record Type as well as Gender. In addition to average scores for Enrollment and Match element, components are available that reveal whether specific elements are scored as having been addressed during QA reviews. There are no current prohibitions in either document surrounding mentors and mentees having phone or electronic communications when not on site. What this means in practice is that the Matchforce 60-day rule is no longer in place. Filters for Program Type and Little Gender are available. This happens when youve entered anything other than just High School Big in the Program Preference Type field on the enrollment. Several reports with Activity data are provided within Matchforce allowing you to review process steps being completed. However, the surveys have proved to be lengthy and difficult to administer. It is important to note that while Matchforce will no longer require baseline surveys to be completed within 60 days of match activation or allow secondary baseline surveys to be administered, it is still considered best practice for baseline surveys to be administered as closely to match activation as possible. People often use email for primary credential recovery. For matches made prior to December 31, 2020, Matchforce will now define a Littles baseline survey as the most recent survey completed prior to match activation. It is rapidly becoming a standard requirement for many platforms. Reports will not look or act exactly like AIM reports. The project team will spend April and May of 2020 revising and finalizing the new versions of the YOS and COS. Matchforce Safe, secure, and modern communications to help our matches today and strengthen our mission tomorrow The Project Big Brothers Big Sisters is building a Matchforce based digital platform to facilitate safe and secure online communications between Bigs and Littles! Drag and drop tabs to change the way they are displayed. 2021 Big Brothers Big Sisters of America. Your CEO/ED/Program Director (with Sponsored Organizations) will use the same login information Kevin works for BBBSAs project and change management partner organization, True Owl. Each report will likely need to be modified to meet the specific needs of each agency. Note that the follow-up RPI will be triggered in Matchforce on the match anniversary. You can view examples of the Matchforce inquiry forms here. When saving reports and dashboards, always save to a folder that you have created and not to the broader folder in Matchforce, so that only your agency sees your list of reports and dashboards. Child Safety Concern Contact records flagged as child safety are contained within this report. No. The project team is preparing training materials to help your agency introduce TheApp to staff and guide your thoughts around what policies and procedures you may want to put in place before you begin to utilize the platform. Along these lines, now is a great time to start talking with your Board about this opportunity, knowing that you may have policies and procedures you need to update when you choose to use the system. In order to address this issue and increase the accuracy of the data reported in the soon to be released new YOS/COS outcomes report, the definition of a baseline survey has been clarified and the manner in which Matchforce handles specific aspects of baseline survey administration has been modified. For overall numbers, examine these two dashboards combined. This dashboard contains specific data points that staff may utilize to monitor and review match support processes. You may filter this report by SoR type as well as program type. Attention if You Use Office 365 at Your Local Agency Mandy currently serves as BBBSAs Chief Agency Officer (CAO). This article explains the timing around when surveys are created and closed on Matchforce. Just like a Baseline COS / YOS, the RPI is designed to be completed and entered prior to activating a match. Clicking allows you to download the image for your own use. This dashboards components are as follows: Data Quality Dashboards are provided to allow you to track specific data points that may not be required fields in the system but are critical data points. 2021 Big Brothers Big Sisters of America. You can create a list view to show you just these records. Moreover, the customization that is built into the new surveys will allow agencies to control how much their surveys actually change. (Its important to note that BBBSAs Standards and Service Delivery Model DO prohibit IN-PERSON contact between SB Bigs and Littles outside of the facility where they meet.). BBBS Lone Star Serving North & West Central Texas, and the Greater Houston areas Users can be added individually or in bulk. Superusers can submit these ideas to the Matchforce team via the support ticketing system built into Matchforce. How can I request changes or improvements to Matchforce? Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. Here are the resources you need to make the transition to the new surveys smooth and easy. View Video Overview: Set up Okta Verify with Push for MFA The National IT team will be providing instructions for how to do this by March 8, 2019. These permissions are as follows: Follow these steps to set individual permissions for a user: The final step of Matchforce user provisioning is adding users to the appropriate Agency Matchforce Groups. To create an agency-specific dashboard with this data, click save as and save the dashboard to a folder connected to your agency. You can either manually close these enrollments, or we will do a mass update to these records in the next few days. Match Reviews Any currently active match is included within this report. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities and will have access to the Agency Management application. Go to your app dashboard in Okta and launch the application Matchforce Training. Need to know more? 90% of these funds are passed from BBBSA to BBBS agencies. Most recently, Kevin led the project and change management effort associated with the Matchforce implementation project. Yes. While content from TheApp will be extremely helpful to staff as they prepare for match support and may help alleviate redundant conversations, it will not replace match support contacts., Traction on Demand builds TheApp while keeping the BBBS national office and affiliate team up to speed with regular system demos, A group of 15 BBBS affiliates go-live on TheApp and make sure the system and associated processes work as expected prior to release to the full network, BBBSA collaborates with Traction on Demand and 15 BBBS affiliates to determine and document the requirements and user stories that will guide development of TheApp, Traction on Demand trains a core set of affiliate and national office staff who the develop training processes and materials for all affiliates, BBBS national office and affiliate staff put TheApp through its paces in order to ensure it will meet the needs of all BBBS affiliates, TheApp and all required supporting and training materials are released to the full BBBS network. By clicking onat the bottom of each component, you will be directed to the report. Usernames are in the form of firstname.lastname (as shown in AMS) and passwords are standard BBBS passwords. The other YOS surveys that were completed by the Little while waiting for a Big will remain in Matchforce but will not be used to calculate the outcomes reported on the new YOS/COS outcomes report.

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